At IMS, we combine years of experience, always-expanding knowledge of different systems / products / applications; paralleled with exceptional customer service to accurately and efficiently define the solution best for your company’s bottom-line, then make that a reality through execution.
Whether you come to us with a specific problem or just want to increase efficiency and profitability, when you partner with IMS, we come to your plant as an external resource, observe what you do and how you're doing it, then work with you as a team to determine the best industrial options in addressing your concerns. By first understanding your business interests, we will custom design solutions with an emphasis on efficiency, durability, ergonomics, quality and profitability.
We know that no two businesses are exactly the same, and even organizations that provide the same product and serve the same clientele are going to have unique issues and requirements, strengths and opportunities for growth. That's why we come to you and get a 360-degree view of operations so that we can come up with solutions that are hand-picked and custom-crafted especially for you.
Our highly-trained staff, from sales engineers to customer service representatives to line-side repair technicians, have over 75+ years' combined experience. On top of this foundation of experience, we continually educate ourselves on changes and new additions to the market so that we can give you the most up-to-date information about your options. We pride ourselves on this commitment to cutting-edge knowledge as well as our continuous service and open, honest, and courteous communication.
We're passionate about seeing our clients' projects and businesses thrive and grow, and it is our privilege to be a part of that process by supplying and servicing high-quality manufacturing products via our Vendor Partners. If you'd like to join the family of companies who have benefitted from our experience and service, please don't hesitate to contact us. We'll be glad to learn about what you're working on and discuss how we can help you bring your vision to life with quality and efficiency.
Here are just a few examples of solutions we have recommended, installed and executed resulting in positive financial implications to our Customer Partners: